The only contact you needfor true peace of mind
Real‑time, bilingual support—any time, anywhere.
What We Provide
We give you a live, human concierge—no bots, no scripts—available daily from 10:00 to 22:00 (JST) and reachable through the chat app of your choice.
Instant Answers
Message us and receive a real reply— within five minutes.
Magic Time
Stolen moments, perfected. Share how you feel right now and we'll present a refined shortlist—ready to enjoy within minutes.
Insider Gourmet
Beyond the guidebooks. We reveal story-rich restaurants cherished by locals—authentic, discreet, and worth the journey.
Trouble to Adventure
Weather shift, delays, a last-minute change? One message transforms setbacks into elegant alternatives.
Reservations, Seamlessly Assisted
We navigate Japanese-only phone lines and liaise with venues in clear Japanese, then provide links and details for you to complete the reservation and payment directly.
Tailored Planning
From art openings to seasonal festivals and premium sports fixtures, we shape an itinerary precisely around your preferences.
Everything is done by bilingual specialists who know Japan's systems from the inside and care about your trip as if it were their own.
Why Human (Not Just AI/Search) — in Japan
Search and AI are great—until the moment you need a call, a rule, or a reroute.
Japan's best experiences often sit behind things the internet doesn't surface well: phone-only confirmations, firm policies, last-train timing, and micro-etiquette.
1) Suggestions → Personalized, not generic
Search/AI:
Broad lists for everyone. You do the filtering.
Tolist Japan:
We tailor ideas to time, budget, weather, mood, group size—and send decision-ready options (Time • Price • Map).
2) Authenticity & Access → Beyond the famous
Search/AI:
Spotlight on well-known, English-ready places.
Tolist Japan:
We surface local spots (often Japanese-only) and call in JP to confirm seats, rules, and allergies. You then book/pay directly.
3) Policies & Cancellations → Action under time pressure
Search/AI:
Shows policy pages. You interpret the fine print.
Tolist Japan:
We read the rules, tell you what it means now, provide cancel steps, and line up A/B/C alternatives fast.
4) Routing & Last Train → Exit-by-exit, minute-by-minute
Search/AI:
Routes exist, but exits, operators, last trains can trip you up.
Tolist Japan:
We guide by exit and minute, flag last-train cutoffs, and prep backup routes if things slip.
5) Language in the moment → Live Japanese calls
Search/AI:
Translates text; struggles when a phone call or nuance is needed.
Tolist Japan:
We speak in Japanese to venues, taxis, and hosts, then send a clear English summary so you act with confidence.
AI suggests. We solve—so you stay calm and keep moving.
Additional Support for a perfect trip
Pre Trip Support
Arrive ready, not rushed. From 14 days before arrival, we help you lock the right shape of your trip—what to reserve (and when), what to skip, and how to avoid last-minute stress.
Communication is by email with replies the same day or by the next day.
What we provide before you fly
Plan shaping & priorities
Turn interests, pace, budget, and group needs into a simple, workable outline.
Reservation assistance (assist-only)
We call in Japanese to check availability, seat types, time limits, cover charges, allergy handling, and payment methods—then send links and steps so you complete the booking.
Personalized suggestions
Options matched to time, budget, weather, crowd patterns, and mood, each with Time • Price • Map.
Logistics readiness
Airport transfers, IC card tips, hotel-area exit-by-exit routing, last-train awareness.
Channel
Response
Same day or next day
Window
Available from 2 weeks before arrival
Note: Assist-only—we arrange/translate/confirm; you complete bookings and payments directly.
Before / After — See the Difference
Before
You stare at four ticket machines in Shinjuku, every screen in kanji. Ten minutes later you give up and flag a ¥12,000 taxi.
After
One message to us. We send a screenshot of the exact ticket button and platform. You glide to your hotel for ¥1,420 and keep the evening free.
Before
Google says the eight-seat yakitori bar you dreamed of "takes no online bookings." You settle for a chain restaurant.
After
We phone the owner in Japanese, secure two counter seats at 18:30, and send the chef's quick sketch of how to find the unmarked door.
Before
You spend three late‑night hours pasting train times into spreadsheets—only to realise the Fuji hike bus sells out days ahead.
After
We build a door‑to‑summit timetable in ten minutes, purchase the bus voucher on your behalf, and drop the PDF in your chat while you sleep.
Ready for Your Personal Concierge?
Join hundreds of travelers who chose peace of mind over stress